Latest Jobs in UK 2017 Visa Ticket Free Apply Now
With assist and direction from the Head of Programme, the Travel Sales Manager is liable for turning in brilliant sales and service results through a team of dedicated Country Specialists.
The role is centered upon the recruitment, education, management and motivation of their team ensuring Country Specialists are fully capable of maximise sales from the initial sales enquiries that arrive inside the team, and to actively seek to generate new leads in which incoming leads are inadequate. It is vital the successful candidate has enjoy of managing a small crew within the travel industry, together with a verified and constant music file of tremendous sales and customer support.
Responsible for the every day control of the Country Specialists, you need to have the potential to inspire, motivate, have interaction and expand a team. A advantageous and results-driven man or woman, you may have great organisational competencies and the ability to manage a high workload. You could be a clean and confident communicator who’s resilient to stress and feature incredible customer service and trouble fixing abilties.
Lead the income team inside your vicinity with pressure, electricity and urgency to make sure most sales are extracted from the to be had leads
Effectively control the performance of people with the crew ranging from new starters to excessive performers
Tackle underperformance right away as according to Audley excellent practice at the side of HR and Head of Sales (HoS)
In conjunction with HoS and Head of Programme take obligation for putting and verbal exchange objectives for individuals inside the group
Provide income schooling and constant aid to Country Specialists inside your vicinity and ensure their product knowledge is continually updated
Take responsibility for responding to operational and emergency conditions in your place, along with issues as a result of suppliers, airways or sudden activities to make certain fine outcomes for customers
Desired Skills and Experience
Qualified to diploma degree or equal
Previous experience of selling in the tour enterprise with a verified music file of constant income and high customer service feedback.Experience of working in a team leader/management function in the travel enterprise.A tremendous, lively and outgoing individual who’s cozy managing others in an inspirational and encouraging way.Passionate approximately the vicinity they may be working within at the side of a sturdy appreciation of the stated subculture.Motivated by means of achieving consequences through their group and feel relaxed negotiating with suppliers.Proven abilities in customer support and grievance handling is critical
Natural organiser, potential to multi venture and excessive attention to detail
Industry,Leisure, Travel & Tourism,Employment type,Full-time,Experience,Not Applicable,Job feature,Management